Service charges that
actually make sense
No more dreading budget season. No more leaseholder complaints you can't answer. Service charges calculated correctly, reserve funds planned properly, Section 20 done right. Finally.
Service Charges That Stand Up
Every charge justified, every apportionment correct. Year-end accounts that survive scrutiny. No more tribunal anxiety.
Reserve Funds That Make Sense
Know exactly what you're saving for and when you'll need it. Explain to owners why contributions matter. Plan with confidence.
Section 20 Done Right
The system guides you through every notice, every deadline, every response. Complete audit trail for if (when) someone challenges.
Works in Scotland Too
Property Factors Code of Conduct compliance built in. Written statements, complaint handling - all the Scottish specifics handled.
Block management for people who have better things to do
Whether you're a professional manager or volunteer director, spend less time on admin and more time on what matters.
Know Who Owns What
Every owner, their contact details, their voting rights. When someone sells or sub-lets, update in one place. No more outdated spreadsheets.
Budgets That Make Sense
Build budgets owners understand. Show what you spent last year, what you expect next year. Get board approval before you send demands.
Fair Shares for Everyone
Apportion by floor area, unit count, or your own ratios. Different schedules for different costs. When owners ask why, you have the answer.
Plan for the Big Stuff
Reserve funds that actually cover what's coming. Plan 10, 20 years ahead. Show owners why contributions matter now.
Section 20 Without the Dread
Every notice, every deadline, every response tracked. Complete audit trail for when someone inevitably challenges. Peace of mind.
Statements That Answer Questions
Every owner gets a clear statement. What they owe, what they've paid, what's outstanding. Fewer emails asking 'what's this charge?'
Let Owners Help Themselves
They can see their statements, pay their charges, report issues - all online. Your inbox gets quieter.
AGMs That Actually Work
Send agendas, collect proxies, track who can vote. Know if you have quorum. Keep proper records of what was decided.
Contractors You Can Trust
Track contracts, check insurance, monitor performance. When you need three quotes, you have records of who you asked.
Insurance Without the Panic
Track policies, get renewal alerts, store certificates. Apportion premiums correctly. No more scrambling to find documents.
Find Any Document Instantly
Leases, certificates, meeting minutes, contractor agreements - all in one searchable place. No more filing cabinets.
Never Miss a Safety Check
Fire safety, lift inspections, water hygiene - all tracked. Get alerts before things expire. Stay on the right side of regulations.
You took control. Now stay in control.
RTM directors are volunteers. You shouldn't need to become an accountant or compliance expert. The system does the hard work so you can focus on decisions, not paperwork.
- Know who's responsible for what
- Keep company secretary records straight
- Run board meetings properly
- Track what was decided and who voted
- Smooth handover from the freeholder
- Handle lease extensions without lawyers
Scottish factoring support
Full compliance with the Property Factors (Scotland) Act 2011 and the Property Factors Code of Conduct. Written statement of services, complaints handling, and all the specific requirements for Scottish factors.
- Written statement of services generation
- Homeowner Housing Panel compliance
- Code of conduct complaint workflows
- Scottish deposit rules (no protection required)
Property Factors Register
Ocupey helps you maintain registration with the Scottish Property Factors Register and provides all the required documentation.
"As an RTM director, I needed something that could handle service charges properly. Ocupey actually gets it right."
Ready for service charges that don't give you nightmares?
See how blocks are managing service charges, reserves, and Section 20 without the dread.